FILE PHOTO: HSBC Bank logo

HSBC Australia Cuts Ties with Crypto Exchanges Amid Scam Surge

HSBC Australia has announced it will block customer payments to cryptocurrency exchanges effective July 24. The bank cited a surge in investment scams as the primary reason for the decision.

“We understand this change may cause inconvenience, but our priority is protecting our customers from falling victim to scams,” HSBC Australia said in a statement. The bank pointed to data from Australia’s competition and consumer regulator, which revealed staggering losses of up to $171 million to investment scams in 2023.

Email from HSBC informing customers that it is now blocking payments to cryptocurrency exchanges. Source: HSBC

Following in HSBC’s footsteps, Bendigo Bank has also implemented similar restrictions. Industry experts warn that these actions mark a concerning trend in Australia’s banking sector.

Amy-Rose Goodey, managing director of the Digital Economy Council of Australia (DECA), expressed disappointment over the lack of consultation with industry stakeholders. “This decision highlights the urgent need for constructive dialogue and a regulatory framework that fosters innovation while mitigating risks,” Goodey said.

DECA argues that blanket bans on cryptocurrency transactions could hinder Australia’s ability to participate in the burgeoning digital economy. The organization has been actively engaged in discussions with the government to establish clear and fair regulations that protect consumers without stifling technological advancement.

HSBC has clarified that customers can still receive funds from cryptocurrency exchanges and continue banking as usual. The bank serves 1.5 million customers across 45 branches nationwide.

As the cryptocurrency industry continues to evolve, the clash between traditional finance and digital assets is likely to intensify. The coming months will be crucial in determining the shape of Australia’s regulatory landscape and the future of cryptocurrency adoption in the country.

Disclaimer: The information in this article is for general purposes only and does not constitute financial advice. The author’s views are personal and may not reflect the views of Chain Affairs. Before making any investment decisions, you should always conduct your own research. Chain Affairs is not responsible for any financial losses.

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